HIPAA Compliant Virtual Fax Solutions

fax

Internet Faxing That Actually Works!


Firestream’s HIPAA compliant fax solutions features and options:

  • Send and Receive Faxes
    • Through our secure web based portal (HIPAA Compliant)
    • By email (not HIPAA compliant)
    • With any standard fax machine using our secure internet enabled fax adapter (HIPAA compliant)
What makes our fax adapter’s different?

In a nutshell, the big difference is that our fax adapters fax over the internet but do NOT fax over VoIP connections.

Let’s face it, most VoIP fax solutions are just not reliable enough for most businesses. Sure, most faxes will go through if you have the right combination of fax adapter, correct configuration and VoIP provider using the correct t.38 codec. Even in the best of circumstances, faxing over VoIP phone services will still result in a lot of failed faxes. Most businesses that transition their phone services to VoIP are never really untied from their traditional phone provider because they end up keeping a one or more analog phone lines for reliable faxing to/from their traditional fax machines.

Many business that move their phone systems and services to VoIP will attempt to move to a fax over VoIP solution just to find out that it’s not reliable and they re-install their analog lines.

Our fax adapter solution is different because it doesn’t use VoIP type services at all. The fax adapters we deploy with our services use what’s known as the https protocol. https is the same technology used when you make a purchase with your credit card on a website. The https protocol provides security and HIPAA compliance for your faxes. The reason our fax adapters are more reliable than those that use VoIP services is because the https protocol is much less sensitive to internet quality issues. VoIP services in general are not tolerant to issues or inconsistencies with your internet connection. VoIP faxing is even less tolerant to internet connection hiccups. The https protocol is simply more tolerant of the things that will cause other adapters to fail over a VoIP connection.

Our fax adapters are designed to work even over cellular and satellite internet connections where your typical fax adapters that work over VoIP would have a very high rate of failures.


Standard Pricing:

 

Send/Receive Faxes through Email and/or our Secure Web Portal:

Setup: $10
Monthly: $14.95
Included fax minutes monthly: 500*
Overage minutes: 4.9 cents
Local numbers: 1
Toll-Free numbers: optional

*Unused minutes do not roll over

Send/Receive Faxes through Email, Secure Web Portal and your existing fax machine:

Fax Adapter
Fax adapter: $199
Setup: Waived
Monthly: $19.95
Included fax minutes monthly: 500*
Overage minutes: 4.9 cents
Local numbers: 1
Toll-Free numbers: optional

*Unused minutes do not roll over

Contact us to order services, to inquire about volume discounts or reseller options.